About Us

Numio is an online service for sending prepaid mobile top-ups to phone numbers around the world. We help people keep their own phone running and send airtime to family and friends in other countries, quickly and at a clear price.

NUMIO LTD is a company registered in England and Wales. We focused on a simple, transparent and secure top-up experience.

We sell prepaid airtime and, where available, data top-ups for mobile numbers in 130+ countries across Europe, Asia, Africa, North and South America and Oceania, covering 600+ mobile operators. The full list of supported countries is on our Coverage page.

Top-ups are supplied by the mobile operators through our authorised distribution partners. Numio is not a mobile network operator.

• Choose a country and enter the mobile number. We detect or suggest the operator automatically.
• Choose a top-up amount. If needed, it is matched to the nearest amount supported by the operator.
• Confirm your email with a 6-digit code and review the total price, including our service fee, before you pay.
• Pay securely. We send the top-up to the operator and show you the order status, with a confirmation by email.

We accept the payment methods shown at checkout, with prices charged in euros (EUR). Payments are processed by a regulated, PCI DSS-compliant payment provider; we never store full card details.

To keep the service safe, we run fraud and sanctions checks, apply order limits and do not serve sanctioned countries or persons. If a top-up cannot be delivered, the payment is released or refunded under our Refund Policy.

Have a question? Visit our Help page or use the contact form, and we'll reply to the email address you provide.