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Questions
Common questions.
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Back to the formChoose the destination country, type in the mobile number, pick an amount and pay. We identify the operator for you and push the credit straight to the SIM — most top-ups land in under ten seconds.
Yes. You can top up a supported mobile number for someone else. Make sure the country and mobile number are correct before confirming your order, as completed top-ups may not be reversible.
If a top-up cannot be completed, we’ll update the order status and provide the next steps. Depending on the payment status, a pending authorization may be released or a refund may be issued in accordance with our Refund Policy.
Available payment methods are shown at checkout and may vary by country, currency and device.
Top-up limits may vary depending on the mobile operator, destination, payment method and other account or transaction factors. Available amounts are shown before checkout.
No account is required to start a top-up. You’ll be asked for an email address during checkout so we can send your order confirmation and updates.
Top-ups are processed electronically and may not be reversible once submitted to the mobile operator. Please check the country, mobile number and amount carefully before confirming your order.